Information about in-home care

At Harbour Hounds, we understand that your pets are family. Our in-home care services are designed to provide comfort and familiarity for your beloved animals while you're away. Discover how our dedicated and reliable team can keep your pets happy and healthy in their own environment.

Frequently asked questions about in-home pet care

We pride ourselves on offering a reliable and friendly in-home pet care service in Skerries and North County Dublin. Our goal is to ensure your pets receive the best possible care, tailored to their individual needs, right in the comfort of their own home. Here are some common questions we receive.

What kind of in-home care services do you offer for dogs?

Our in-home pet care service allows your pets to stay in the comfort and familiarity of their own home while you're away. We visit them throughout the day to provide feeding, companionship, exercise, playtime, and plenty of love and attention. We offer flexible visit schedules to suit your pet's routine, whether they need one visit or several visits throughout the day. Every visit is tailored to your pet & includes feeding, fresh water, toilet breaks, walks, playtime, cuddles, medication (if required), and a general check to ensure they're happy and comfortable. Absolutely, we understand that pets thrive on routine, so we'll follow their normal routine as per your instructions.

How many visits can you provide each day?

We offer flexible visit schedules to suit your pet's routine. Our in-home pet care generally includes 3 x 1 hour visits per day, morning, after lucnch and late evening. This can be tailored to your requirements with additional visits added. 

What happens during a visit?

Every visit is tailored to your pet includes feeding, fresh water, toilet breaks, walks, playtime, cuddles, medication (if required), and a general check to ensure they're happy and comfortable.

Will you follow my pet's normal routine?

Absolutely. We understand that pets thrive on routine, so we'll follow their normal routine as per your instructions.

Will you keep my house secure?

Absolutely. We treat every home with the utmost respect, ensuring doors and windows are locked, alarms are set (where applicable), and keys are kept secure.

Do you send updates?

Of course! We'll send regular updates videos and photos so you can see how your pet is getting on and enjoy complete peace of mind.

What happens in the case of an emergency?

If your pet becomes ill or there's an emergency, we'll contact you immediately. If urgent veterinary treatment is required, we'll act in your pet's best interests while keeping you informed throughout.

Do you need a key to my home?

Yes. We'll discuss the safest way to provide access during your meet-and-greet. All keys are stored securely and used only for your booked visits.

Can you provide references or reviews?

Yes! We'd be happy to share reviews from our wonderful clients so you can book with confidence.

How far in advance should I book?

We recommend booking as early as possible, particularly during school holidays, bank holidays, and peak travel periods, as availability fills quickly and we unfortunately cannot always accommodate everyone as much as we would like to.

Who would really benefit from these in-home care services?

Our in-home pet care service is ideal for pets who are happiest in the comfort of their own home and owners who want complete peace of mind while they're away. This service is perfect for:

  • puppies who need regular toilet breaks, feeding, playtime, and companionship throughout the day
  • senior dogs who prefer the comfort of familiar surroundings and may need a slower pace, medication, or extra care
  • dogs who don't enjoy kennels or find new environments stressful
  • dogs who are left home alone and would benefit from company, toilet breaks, exercise, and mental stimulation while you're at work or out for the day
  • pets recovering from illness or surgery (where appropriate) who need gentle care and close attention at home.

How can I get started or book your in-home care services?

Getting started is easy! Simply get in touch with Harbour Hounds by phone, email, or through our website to discuss your pet's needs and the dates you require. We'll then arrange a free meet-and-greet at your home/ suggest a walk. This gives us the opportunity to meet you and your pet, learn about their routine, discuss feeding, walks, medication, and any special requirements, as well as answer any questions you may have. Once you're happy to go ahead, we'll create a personalised care plan and confirm your booking. You can head away knowing your pet will be cared for in the comfort of their own home by someone they know and trust.

What makes your in-home care special or better than other options?

At Harbour Hounds, we believe there's no place like home. Our in-home pet care service allows your pets to stay in the environment they know and love, keeping their daily routine as normal as possible while you're away. Unlike kennels or boarding facilities, your pet receives personalised, one-to-one care tailored to their individual needs. Whether they need a walk, playtime, feeding, medication, cuddles, or simply some company, every visit is centred around their wellbeing. We take the time to get to know each pet's personality, routine, and preferences, so they receive the same level of care and attention you would give them yourself. We also provide regular updates and photos, so you can relax knowing your pet is happy, safe, and well cared for.

Will my dog always see the same person each day?

Yes. We believe consistency is important, so your dog will be cared for by the same familiar face. In the case of any change we will notify you, although this would be unlikely and only in the case of an emergency.

Are you insured?

Yes, Harbour Hounds is fully insured for your peace of mind.

Do you are for nervous/anxious dogs?

Yes. We take the time to build trust and work at your dog's pace, helping them feel safe and comfortable in their own home.

Personalised care for your beloved pets

Harbour Hounds offers reliable and friendly in-home pet care across Skerries and North County Dublin. We provide a service that makes your pets' time at home fun, friendly, and active, ensuring peace of mind for you. Contact us today to discuss your pet's needs.